PRIVACY & COOKIE POLICY

NIBIRU SOFTWARE INC.
Last Updated: August 14, 2026

Nibiru Software Inc. ("Nibiru Software," "Nibiru," "we," "us," or "our") respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy & Cookie Policy ("Policy") explains how Nibiru Software collects, uses, discloses, retains, and protects information when you:

  • Visit the Nibiru Software website;
  • Create or maintain an account;
  • Purchase or license SQL Database Defragmenter ("SQLDBD");
  • Download, install, or use SQLDBD;
  • Register for a beta program;
  • Participate in our forums or community;
  • Contact sales or customer support; or
  • Otherwise interact with Nibiru Software.

By using our Website or Services, you acknowledge the practices described in this Policy.

  1. Scope

This Policy applies to personal information collected through:

  • Nibiru Software websites;
  • SQLDBD account registration and licensing services;
  • Customer portals;
  • Beta program registration;
  • Support services;
  • Forums and community services; and
  • Other online services operated by Nibiru Software.

This Policy does not apply to websites, applications, or services operated by third parties that may be linked from our Website.

  1. Information We Collect

2.1 Account Information

Nibiru Software collects account information necessary to establish and maintain customer accounts.

Depending on the service you use, account information may include:

  • First and last name;
  • Email address;
  • Company or organization name;
  • Username;
  • Password or authentication credentials;
  • Telephone number, where voluntarily provided;
  • Billing or subscription information;
  • License information;
  • Account status; and
  • Communications you send to Nibiru Software.

We collect only the information reasonably necessary to provide the requested service, administer customer accounts, manage licenses, provide support, and communicate with customers.

  1. SQLDBD Information

SQL Database Defragmenter is designed to collect account information necessary to administer the customer's relationship with Nibiru Software.

Nibiru Software does not intentionally collect the following through SQLDBD as part of its standard account or licensing process:

  • Contents of customer databases;
  • SQL Server database records;
  • Customer business records;
  • Stored procedure contents;
  • Customer application data;
  • BIOS serial numbers;
  • MAC addresses;
  • CPU serial numbers;
  • Device UUIDs;
  • Hardware fingerprints; or
  • Other hardware-identifying information.

If information is voluntarily provided to Nibiru Software as part of a technical support request, that information will be handled in accordance with this Policy and the applicable customer agreement.

  1. Automatically Collected Website Information

When you visit our Website, certain information may be collected automatically through standard web technologies, server logs, cookies, or similar technologies.

This information may include:

  • IP address;
  • Browser type;
  • Operating system;
  • Device type;
  • Pages visited;
  • Date and time of access;
  • Referring website;
  • General website interaction information; and
  • Technical information necessary to operate and secure the Website.

This information is used primarily for Website operation, security, analytics, troubleshooting, and improving our services.

  1. How We Use Personal Information

Nibiru Software may use personal information to:

  • Create and administer customer accounts;
  • Process purchases and subscriptions;
  • Manage SQLDBD licenses;
  • Provide customer and technical support;
  • Respond to inquiries;
  • Provide product information and updates;
  • Administer beta programs;
  • Operate customer forums and portals;
  • Improve our website and products;
  • Detect and prevent fraud, abuse, and unauthorized access;
  • Maintain Website and service security;
  • Comply with legal obligations; and
  • Perform other purposes disclosed at the time information is collected.

Where required by applicable law, we will obtain consent before using personal information for purposes requiring consent.

  1. Cookies and Similar Technologies

Cookies are small text files placed on your device when you visit a website.

Nibiru Software may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, and improve the user experience.

6.1 Strictly Necessary Cookies

These cookies are required for basic Website functionality and security.

They may be used for:

  • Authentication;
  • Session management;
  • Security;
  • Account access; and
  • Other essential Website functions.

Because these cookies are necessary for the operation of the Website, they generally cannot be disabled through our cookie preference tool.

6.2 Functional Cookies

Functional cookies may allow the Website to remember choices you make, such as preferences or settings.

Where required by applicable law, these cookies will be used only after obtaining your consent.

6.3 Analytics Cookies

Nibiru Software may use analytics technologies, such as Google Analytics, to understand how visitors interact with our website.

Analytics information may include:

  • Pages viewed;
  • Approximate session activity;
  • Traffic sources;
  • General Website interactions; and
  • Other aggregated or pseudonymous Website usage information.

Where required by applicable law, analytics cookies will be activated only after obtaining your consent.

  1. Cookie Choices

Where required by applicable law, visitors may choose whether to accept non-essential cookies.

Our cookie preference mechanism may provide options such as:

Accept All

Reject Non-Essential Cookies

Manage Cookie Preferences

You may change your cookie preferences at any time through the Cookie Settings mechanism provided on our website.

Disabling certain cookies may affect Website functionality.

  1. Third-Party Services

Nibiru Software may use selected third-party service providers to operate portions of our website and business.

Examples may include providers supporting:

  • Website analytics;
  • Website hosting;
  • Customer relationship management;
  • Email communications;
  • Payment processing;
  • Customer support;
  • Security; and
  • Account management.

Third-party providers may process information on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.

Third-party services may have their own privacy policies, which may apply to information they collect directly.

  1. Payment Information

Where customers purchase products or services from Nibiru Software, payment transactions may be processed by third-party payment service providers.

Nibiru Software may receive limited transaction information necessary to administer the customer's account and order.

Payment card information may be processed directly by the applicable payment provider rather than stored by Nibiru Software.

  1. Information Sharing

Nibiru Software does not sell customer personal information for monetary consideration.

We may disclose personal information to:

  • Service providers performing services on our behalf;
  • Payment processors;
  • Hosting and infrastructure providers;
  • Customer support providers;
  • Professional advisors;
  • Government authorities where legally required; or
  • Other parties when necessary to protect the rights, property, security, or legitimate interests of Nibiru Software, our customers, or others.

We require appropriate service providers to use personal information only for authorized purposes.

  1. Business Transactions

If Nibiru Software is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, personal information may be transferred as part of that transaction.

Any such transfer will be handled in accordance with applicable privacy laws.

  1. Data Retention

Nibiru Software retains personal information only for as long as reasonably necessary to:

  • Provide requested products and services;
  • Maintain customer accounts;
  • Administer licenses;
  • Provide support;
  • Meet contractual obligations;
  • Resolve disputes;
  • Prevent fraud and abuse; or
  • Comply with legal, accounting, and regulatory requirements.

When information is no longer required, we may securely delete or anonymize it in accordance with our data retention practices.

  1. Data Security

Nibiru Software uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • Access controls;
  • Authentication controls;
  • Encryption where appropriate;
  • Monitoring and logging;
  • Security procedures; and
  • Administrative safeguards.

No electronic transmission or storage system can be guaranteed to be completely secure.

  1. International Data Processing

Nibiru Software is based in the United States.

Personal information may be processed or stored in the United States or other jurisdictions where Nibiru Software or its authorized service providers operate.

Where required by applicable law, Nibiru Software will implement appropriate safeguards for international transfers of personal information.

  1. Privacy Rights

Depending on where you reside, you may have certain privacy rights under applicable law.

These rights may include the right to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of personal information;
  • Request information regarding how personal information is processed;
  • Object to certain processing;
  • Restrict certain processing;
  • Withdraw consent where processing is based on consent; and
  • Request a copy of certain personal information.

These rights are subject to applicable legal exceptions and limitations.

  1. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended ("CCPA"), including applicable rights to:

  • Know about personal information collected;
  • Access personal information;
  • Request correction;
  • Request deletion;
  • Opt out of the sale or sharing of personal information, where applicable;
  • Limit certain uses of sensitive personal information, where applicable; and
  • Not receiving discriminatory treatment for exercising applicable privacy rights.

Nibiru Software does not sell personal information for monetary consideration.

If Nibiru Software uses analytics or similar technologies that constitute "sharing" under applicable California law, California residents may opt out through the applicable privacy or cookie controls provided on the Website.

  1. Texas Privacy Rights

To the extent applicable under Texas law, Texas residents may have rights regarding their personal information, including rights to access, correct, delete, or obtain a copy of certain personal information.

Requests may be submitted using the contact information provided below.

  1. European Privacy Rights

For individuals located in the European Economic Area, United Kingdom, or other jurisdictions where applicable data protection laws provide similar rights, Nibiru Software may process personal information based on one or more of the following legal bases:

  • Consent;
  • Performance of a contract;
  • Compliance with a legal obligation; or
  • Legitimate interests, where permitted by law.

Where processing is based on consent, you may withdraw your consent at any time.

You may also have the right to lodge a complaint with the applicable data protection authority.

  1. Children's Privacy

Our Website and Services are intended primarily for business and professional users.

Nibiru Software does not knowingly collect personal information from children in violation of applicable law.

If we become aware that we have collected personal information from a child in circumstances where such collection is prohibited, we will take reasonable steps to delete the information.

  1. Communications

If you provide your contact information, Nibiru Software may use it to:

  • Respond to support requests;
  • Provide account-related communications;
  • Provide license or subscription notifications;
  • Communicate regarding products and services; and
  • Send marketing communications where permitted by applicable law.

You may opt out of marketing communications by using the unsubscribe mechanism contained in the applicable communication.

Transactional and account-related communications may continue after you opt out of marketing communications.

  1. Links to Third-Party Websites

Our Website may contain links to third-party websites.

Nibiru Software is not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of third-party websites before providing personal information.

  1. Changes to This Policy

Nibiru Software may update this Privacy & Cookie Policy periodically.

When changes are made, we will update the "Last Updated" date at the beginning of this Policy.

Where required by applicable law, material changes may be communicated through additional notices or other appropriate methods.

  1. Contact Us

If you have questions about this Privacy & Cookie Policy or wish to exercise an applicable privacy right, contact:

Nibiru Software Inc.

Privacy Officer

Email: privacy@nibirusoftware.com

Website: https://www.nibirusoftware.com

  1. Acceptance

By accessing or using the Nibiru Software Website or Services, you acknowledge that you have reviewed this Privacy & Cookie Policy.

Where consent is legally required for a particular processing activity, Nibiru Software will obtain such consent through the applicable consent mechanism.

© 2026 Nibiru Software Inc. All Rights Reserved.